At Digital Products Hub (“we,” “our,” “us”), operating the website chatgbtcanva.com (“Website”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our Website and services. It also outlines your rights under the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Who We Are
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Business Name: Digital Products Hub
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Website: chatgbtcanva.com
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Email: info@chatgbtcanva.com
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Address: 36 Mornington Cresent, Benfleet, United Kingdom
We act as the data controller of your personal data unless otherwise stated.
2. Information We Collect
When you use our Website or purchase services, we may collect the following categories of personal data:
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Identity Data: Name, username, or similar identifiers.
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Contact Data: Email address, postal address, phone number.
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Payment Data: Billing details (processed securely via third-party payment providers—we do not store credit/debit card details directly).
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Account Data: Login credentials, user preferences, purchased courses.
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Technical Data: IP address, browser type, device information, operating system.
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Usage Data: How you use our Website, pages visited, and interactions with content.
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Marketing & Communication Data: Your preferences for receiving marketing communications.
3. How We Use Your Information
We process your personal data for the following purposes:
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To provide access to our digital learning platforms and courses.
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To process payments and deliver digital products.
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To manage your account, purchases, and user experience.
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To send administrative communications (e.g., order confirmations, policy updates).
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To send marketing communications, where you have opted-in.
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To improve our Website and services by analyzing usage trends.
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To comply with legal and regulatory obligations.
Our legal basis for processing includes:
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Contractual necessity (to deliver purchased services).
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Legitimate interests (to improve services and prevent fraud).
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Consent (for marketing communications).
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Legal obligations (for accounting, tax, or compliance purposes).
4. Data Storage & Retention
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We store your personal data securely on servers located in the United Kingdom and/or the European Economic Area (EEA).
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We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
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Once retention periods expire, we will securely delete or anonymize your data.
5. Data Sharing & Third Parties
We do not sell or rent your personal data. We may share your data only with trusted third parties, such as:
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Payment processors (for secure transactions).
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Hosting providers (for Website functionality).
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Email marketing platforms (to send opted-in communications).
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Legal or regulatory authorities (when required by law).
All third parties are required to process your data securely and in compliance with GDPR.
6. International Data Transfers
If your personal data is transferred outside the UK/EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or reliance on adequacy decisions by the European Commission.
7. Data Security
We use technical and organizational measures to protect your personal data, including:
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SSL encryption for secure communication.
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Restricted access to personal data.
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Regular monitoring for unauthorized access, data breaches, or cyberattacks.
In the event of a data breach, we will notify you and the relevant supervisory authority within the timelines required by GDPR.
8. Your Rights Under GDPR
As a data subject, you have the following rights:
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Right to Access – Request a copy of the personal data we hold about you.
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Right to Rectification – Correct inaccurate or incomplete data.
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Right to Erasure (“Right to be Forgotten”) – Request deletion of your personal data under certain conditions.
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Right to Restrict Processing – Limit how we use your data.
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Right to Data Portability – Receive your data in a structured, machine-readable format.
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Right to Object – Object to processing, including direct marketing.
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Right to Withdraw Consent – Where processing is based on consent, you may withdraw it at any time.
To exercise your rights, please contact us at: info@chatgbtcanva.com
You also have the right to lodge a complaint with your local supervisory authority (e.g., the Information Commissioner’s Office (ICO) in the UK).
9. Cookies & Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can manage your cookie preferences via your browser settings. For more details, please see our Cookie Policy.
10. Children’s Privacy
Our Website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to have it removed.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our Website with a new “Last Updated” date. We encourage you to review this Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
Digital Products Hub
Email: info@chatgbtcanva.com
Address: 36 Mornington Cresent, Benfleet, United Kingdom